Centre Information

Wheelchair Service
Take advantage of our complimentary wheelchair service, available to all customers with mobility concerns. Visit the Centre Management office to arrange your wheelchair hire.

Parenting Room
Our parenting room is located in the food court next to Golden Phoenix Chinese. The facilities include a children’s toilet, nappy changing bench, a microwave plus a private feeding room.

There are over 1172 parking bays at Phoenix including 60% undercover, so you can stay dry in winter and cool in summer. There are also 11 disabled bays plus 3 parenting bays and 3 senior bays as well located conveniently across our car parks.

Customer Lift
A customer lift is available to the upper car park deck to help make your shopping visit to Phoenix even easier.

Public Telephones
Public telephones are located at the foodcourt, Strandbags and outside BWS. Coins and phone cards are accepted at these outlets.

Taxi Cab Spot Location
A Swan Taxi cab spot location is conveniently located outside the Australia Post Office. The cab spot number is 1061 so quote this when you book your taxi.

Banking & Postal Services
Phoenix has ATM’s from most major banks as well as branches for ANZ and BankWest. You’ll also be able to make bill payments and conduct all your postal needs at the Australia Post office.

Lost and Found Property
A lost and found register is kept at the Centre Management office however, Coles, Woolworths, Big W and Aldi also have lost and found registers for items lost or found within their stores.

Braille Assistance
Phoenix continues to serve the community and recently introduced Braille restroom signage, so all our customers can access our amenities with ease.