Yes, there are two located outside Farmer Jack’s and one in front of Suzanne Grae. Please refer to the centre directory here for more information.
Yes.
Yes, Woolworths has direct to boot car bays located in the northern upper deck carpark.
Yes, Big W has direct to boot car bays located in the southern carpark.
Yes, to connect to the free WiFi in the centre select @Phoenix Shopping FREE Wi-Fi.
Yes, we have wheelchairs available to use, free of charge. To avoid any disappointment, please contact Centre Management on 9318 1655 to book your wheelchair. Please note that wheelchairs are available Monday – Friday, 8.30am – 5pm (excluding public holidays). Please bring with you photo ID.
Yes, these are located in the southern carpark near Australia Post.
If you have lost your item in Aldi, Big W, Farmer Jack’s or Woolworths, we recommend contacting these stores direct. Centre Management also has a lost and found register, to check if your item has been handed in, please contact Centre Management on 9318 1655.
Please take any lost items to Centre Management. For more information on how to contact Centre Management, please click here.
Yes.
No, there are currently no EV charging bays at the centre.
As a Kids Club member, you will be the first to know about upcoming activities, special offers, competitions and more. To join, click here.
Please see here to view the centres opening hours, including major store trading hours.
The planned upgrade of Phoenix Shopping Centre has been delayed due to a circumstance beyond the landlord’s control.
While this is not consistent with our original expectations for the program, the owners remain positive that the project may proceed, but this will require the successful resolution of the issues that have caused the delays. At this stage, the timeframe for commencement of the project has not been confirmed, but if or when we are able to communicate the anticipated timeframe for project commencement, an update will be provided.
The safety of our customers and retailers is our top priority. We’re working closely with our security team and local authorities to address and reduce periodic anti-social behaviour in the centre, to ensure we’re providing a safe, welcoming environment.
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